*All Parcels are shipped with Worldwide Tracking
Before every purchase, please read terms & conditions below regarding our shipping policy to prevent misunderstanding. *this page may or may not be updated from time to time
1. Countries we ship to
2. Delivery period
***However, we are in a pandemic and things can change overnight, please do not quote the above for an dispute. Be understanding that while we try our best to fulfill your items within 24hrs, shipping time is where we have no control. If you are very particular about shipping time, please do not order from our site.
3. Cancellation / Refund Policy
a. You can request for cancellation if - order is not packed or fulfilled yet & with valid reason. This still depends case to case as there are time-zone difference between you sending us the message and us reading the message hours later.
b. No cancellation if - item is packed and fulfilled, as we are not able to pull it back once the parcel is with the shipper. and without valid reason
- You may reject the parcel as it's being delivered to you, once we have the SOLID confirmation that parcel is being returned to us, then we will be able to refund to you
4. How much is the shipping fee?
Items with FREE Shipping label is free shipping to Zone 1 countries, except Canada & etc
Just add your item to cart, click checkout, fill up your address, the system will tell you if it's free shipping or if there's any shipping fee
For parts, the shipping fee is per 500gram, Read here for tips on how to add more items without increasing your shipping fee
***Order above USD89(not including shipping) entitles for Free Shipping on spare parts. *except Canada
5. Shipping to Qatar, Lebanon, UAE, Saudi Arabia & Sri Lanka
6. I have received the parcel but I no longer want it. Can I return it?
7. Custom duty
8. How do we pack your parcel?
"The first thing I want to focus on is what you get when you buy from WPL-RC.com. The quality of the shipping itself. This is a 3 ply heavy duty cardboard that is double wrapped. On the inside everything has its own packages. Wrapped tightly in bubble wrap. Every sensitive piece I received was in perfect working condition. I even stood on top of the box to see and it held my weight!" - Adam Peebles
For question not listed above, contact us here.